'Madden NFL 25' has been out for a little over a week and despite the fact that the game itself is highly enjoyable, many users are still upset that the game freezes on more than one occasion, especially when entering on-line mode. Loads of fans continue to express their displeasure with this flaw through the EA Answer Forum and while the company has issued a multiple-step workaround, players want to know how long it will be before Electronic Arts fully rectifies the situation.
Each gamer will be interested to know however that when one loyal Madden player reached out to the company through the EA Forum under the name naskensethcar, Electronic Arts reportedly told him that they are very much aware of the issues taking place and that while they will send status updates every Friday, the problem itself could take up to a month to fix. This report from the forum will certainly have some kind of impact on each player and although the information is significant, it's important to keep in mind that no official word from Electronic Arts has come supporting the claim made by the aforementioned EA Forum user. EA only recognized that there is indeed an issue and reassured their loyal fan base that everything is being done to rid the Madden Anniversary edition of its problems.
"We are aware that some players are experiencing intermittent freezing issues while playing Madden NFL 25. Our team is investigating the cause and is working on a resolution so that we can get everyone back into the game. Thank you for your patience, and for supporting EA SPORTS!"
Along with recognizing the ongoing annoyances, EA is also asking each user experiencing problems to try and identify how and when these issues occur. Important details including the name of the system being used, the time of the freeze and corresponding time zone and how much free space is left on the hard drive are all intricate details the company can use to find a quick fix.
We are continuing work on providing an effective resolution to this issue at the earliest possible time. Until then, we ask, if you have not already, that you please post your answers to the following questions regarding Madden NFL 25 freezing issues.
1. What mode did the freeze occur in?
2. What were you attempting to do at that time of the freeze?
3. What type of PS3 do you have?
4. What is your PSN Name?
5. What time did the Freeze occur? Please include your time zone (PST, GMT etc.)
6. With the Patch Installed, do you experience lag and/or freezing, with your internet Connection disabled?
7. Are you on a Wired or Wireless connection?
8. How much free space do you have remaining on your Hard Drive?
Credit should be given to Electronic Arts for trying to fix these serious problems and with the next-gen systems and next-gen 'Madden NFL 25' set to release later this fall, one can only hope the company comes to a quick solution before the highly anticipated new systems launch.