Forever 21 reportedly insulted some of its most loyal customers this week. The giant retailer sent Atkins diet bars to plus-size customers who ordered their clothing online and understandably, those whoe received them took to social media to air out their grievances against fat-shaming.

People who ordered plus-size clothing this week from Forever 21 were in for a big surprise when in their packages, they found low-carb lemon diet bars, as reported by New York Post. Naturally, many were not pleased and slammed the retailer online. The company was quick to explain what happened and offer their apologies.

The fast-fashion brand told Jezebel that the company regularly provides its loyal customers with free test products and the company certainly did not hand-pick who got these bars. As such, the company cannot be accused of fat-shaming.

“From time to time, Forever 21 surprises our customers with free test products from third parties in their e-commerce orders” and that the Atkins bars were sent to customers who ordered any item, not just to those who ordered clothing in larger sizes, Forever 21 told the site.

The brand added that this was a gross oversight but the company has no intention of offending anyone.

This is not the first time the company figured into a scandal. In 2018, the company was exposed by PETA to be sourcing wool from sheep farms in Australia, wherein sheep were being tortured, beaten, mutilated, and murdered.

“Sheep are beaten and mutilated for wool sweaters, coats, and scarves, and Forever 21 is profiting from this cruelty to animals,” shared PETA President Ingrid Newkirk.

“PETA is calling on caring people to give sheep some peace on Earth this holiday season by choosing only wool-free, vegan apparel.”

In fact, there have been different scandals that Forever 21 was part of, which pissed off many people. In 2016, the company was also accused of fat-shaming by using models for its plus-size collection but were not plus-size enough.

It got into another trouble by selling “Navajo” panties. Forever 21 violated the Indian Arts and Crafts Act of 1990 by using the word “Navajo” to discuss different items including panties.

forever 21
A Forever 21 store is pictured on August 8, 2014 in Chicago, Illinois. Getty Images

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