Netflix subscribers should be aware that the streaming site will no longer work on some Samsung Smart TVs and Roku devices. The streaming company revealed that the affected models are old units that were released in 2010 and 2011 and sold in Canada and the U.S. 

Starting Dec. 1, Netflix will not be supported on said Samsung TV models thus subscribers who have these units will not be able to stream movies and shows anymore. According to The Daily Mail, the reason for the move was “technical limitations.” 

The streaming service provider stated that this will only affect a small number of subscribers and they have already informed them beforehand and extend the support that they need. “We've notified all impacted members with more information about alternative devices we support so they can keep enjoying Netflix uninterrupted,” Netflix stated.

On the other hand, Samsung was the first to make the announcement though and the notice was given out in early November. The Korean tech giant informed the consumers that the mentioned TV models will receive notification from Netflix about the change once they open the app on their Smart TV.  

netflix logo The Netflix logo is displayed on a tablet screen with a remote control in front of it in an illustration picture taken on April 21, 2018 in Paris. LIONEL BONAVENTURE/AFP/Getty Images

"For consumers with these models, there are still many other devices supported by Netflix that can be connected to a Smart TV in order to access the app," part of the statement from Samsung reads.

The note released by the company also informed Netflix users that they are many options to continue watching through the said streaming site and it includes plugging external devices that support Netflix. It said that enumerated some examples like Xbox One, PS3, PS4, Apple TV and Google Chromecast, and shared that these have the ability to stream Netflix. 

As for Roku, users will not be able to stream using the old Roku sticks and this will also be effective starting Dec. 1. The following are the affected devices: Roku 2050X, Roku 2100X, Roku 2000C, Roku SD Player, Roku HD Player, Roku XD Player and Roku XR Player.

Then again, it should be noted that while Netflix users of the affected Samsung TV models can simply plug devices that support the streaming service, they must take note that it could also entail additional subscription fee and charges may vary depending on the package that starts from £5.99 ($7.77) for the regular membership rate and can be as high as £11.99 ($15.55) for premium, as per UK’s The Sun.