Oprah Winfrey was in Switzerland for Tina Turner's wedding and decided to do a little shopping at an upscale boutique. The queen of talk did not expect what was going to happen to her next.

"I was in Zurich the other day at a store whose name I will not mention. I didn't have my eyelashes on, but I was in full Oprah Winfrey gear. I had my little Donna Karan skirt and sandals, but obviously The Oprah Winfrey Show is not shown in Zurich," the media mogul told Entertainment Tonight's Nancy O'Dell. "I go into a store and say to the woman, 'Excuse me, may I see that bag over your head?' and she says to me 'No, it's too expensive.'"

The talk-show presenter wanted to see a Tom Ford bag that was valued at $38,000 as it was a crocodile skin piece and the saleswoman refused to show it to her saying, "No no no, you don't want to see that one, you want to see this one, because that one will cost too much and you will not be able to afford that."

Oprah couldn't believe that someone was denying her service and tried one more time, "I said, 'But I really do just want to see that one,' and she said, 'I don't want to to hurt your feelings,' and I said, 'Ok thank you so much, you're probably right, I can't afford it' and walked out of the store. Now why did she do that?"

Winfrey later explains in the interview that she "could've had the big blow up thing and thrown down the black card and all that, but why do that?" It would've been an impressive "Pretty Woman" scenario at the boutique store.

CNN reported that the shop name is Trois Pomme and it all seem to be a huge misunderstanding as the manager of the boutique, Trudie Goetz, explained:

"Mrs. Oprah said she just wanted to look at the bag, she didn't want it taken down, and because my sales assistant felt a little embarrassed about the price, she quickly said that she also had the model in other materials such as ostrich and suede, which weren't so expensive. This had nothing whatsoever to do with racism. Who wouldn't want to sell a bag like that? My saleswoman just wanted to do her best. She feels very bad because she feels the way it's being represented is very unfair."

Watch Oprah explain the moment to Entertainment Tonight below and sound off with your thoughts below.