Apple has sold more than five million units of its iPhone 5 after a much speculation and anticipation and the Samsung Galaxy SIII is rivaling it. But, the phones might have not lived up to all the hype.
iPhone 5 buyers were greeted with an unusual accessory when they unboxed their devices - scratches.
Some users found "scuffs, scratches and marks" on their new phones, but not to worry, Apple said the marks are "normal."
In an email communication obtained by 9TO5Mac, a customer complained to Apple's Vice President of Marketing Phil Schiller.
The customer complained about "marks throughout the band around the phone along with many others."
"Any aluminum product may scratch or chip with use, exposing its natural silver color," Schiller said. "That is normal."
According to 9TO5Mac, in some durability tests, the "black iPhone 5′s back tends to scratch much easier than its glass-backed iPhone 4/4S predecessors. However, the aluminum back obviously stands up to drops much better than glass."
One big problems with Apple's iPhones are its Maps App, which the company has acknowledged.
Auto experts found that the app "lacks the details, traffic data, and customization options offered by the free Google navigation app found on Android phones."
One of the biggest complaints about Apple's Maps App is it's flyover feature, which omits landmarks and other noticeable world structures. For example, an error in the maps application incorrectly locates an airport in South Dublin.
Apple's CEO Tim Cook apologized last month for the "frustration [the app] has caused customers and promised to be doing everything they can to make the app better.
You might have also found that your camera is not up to par.
According to Apple, some users might notice "a purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture."
The company said this problem is seen in "most small cameras, including those in every generation of iPhone."
"This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor," a company support black said. "Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect."
Apple's biggest competition, Samsung Galaxy SIII Problems has its fair share of issues.
According to a FixYa Smartphone Report, Samsung Galaxy SIII's biggest problems is its microphone, battery life, overheating, and connectivity issues.
According to the report, the microphone malfunction causes users to be unable to hear
the person on the other end of the line and following hanging up the phone, signal strength will deteriorate (and oftentimes disappear) for minutes at a time.
To fix the problem, users should restart the phone, update any available software or reset the device to its factory settings.
One of the big absences from the phone is the Android Jelly Bean update, which Samsung said will be "Coming Soon!" across all five carriers Verizon, AT&T, Sprint, T-Mobile, and U.S. Cellular.
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